Not resolved

Received a very reasonable price of about $315 for a one way rental from

France to Italy. The quote did indicate that there could be additional charges, and that I would be contacted.

When I was contacted, the additional charge was 600 EUROs. A surcharge more than tripled the cost. I had obtained a quote from a different company and told Eurocar as they "guaranteed lowest rates" and the other quote was much less. They tried to tell me first that the difference was that they were renting me a gps equipped diesel car, but I noted that the difference had nothing to do with that.

They then told me that there was nothing they could do about the drop off charge and suggested I take a train between countries.

In short, they failed to honor their guarantee of lowest rates. It appears you cannot trust this company.

Review about: Europcar Car Rental.

Monetary Loss: $350.

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