Seville, Sevilla
Not resolved
1 comment

Hired a car at Seville airport on 5th October after pre-paying everything up front including full insurance. Nice lady behind counter told me she had upgraded me to a bigger car free of charge (car was not much bigger and was dented and scratched).

Returned the car 10th October and flew home. 14th October Europcar removed £84.90 from my bank account without explanation or reason.

I have written to them via email to two separate addresses and posted on their Facebook site. No response so far.

I urge anyone who has had a similar problem to report it to Europcar.

Product or Service Mentioned: Europcar Car Rental.

Reason of review: Problems with payment.

Monetary Loss: $85.

Preferred solution: Full refund.

Europcar Pros: Quick at airport.

Europcar Cons: Additional charges, Rippoff.

  • Seville Airport
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I have had exact same problem they have taken out £377 without my permission. scam