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This company is terrible! Don't go near them if you have a choice.

I got a citation while renting a car in Cambridge. I paid the citation. Europcar wants $50 for giving the authorities my name and address. They are going to sue me for it.

Great way to get customers! I'll never use them again. I should have known it was going to be a bad experience from the interactions with the clerk. Most rental car companies will make you sign an agreement if you say your credit card provides insurance coverage.

Not Europcar in Cambridge. I needed to produce evidence that the credit card offered the insurance service. Even Europcar in France didn't do this, but in Cambridge since I couldn't produce it I had to buy their insurance. Also, make sure you note even the slightest blemish in the paint.

They didn't try to charge me for anything, but they made a fuss about a very small scratch that was on the hood (bonnet) of the car. It was there when I took the car, but I thought it was much too small to mention.

Product or Service Mentioned: Europcar Car Rental.

Reason of review: Problems with payment.

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