When I returned the car they said that I was responsible for a scuff mark on the tire. They charged me 166 English Pounds or approximately $255.00 to cover this damage. The three marks were less than three eighths of an inch long. Not visible while standing beside the car on a dry day.... let alone on the rainy day that we had when we picked up the car.
Even if we were guilty of .....MALICIOUS TIRE SCUFFING.... the demanded payment of 166 (sufficient to buy two tires in Canada) was grossly excessive. We do not believe we caused the damage at all.
IT IS MY BELIEF THAT THIS COMPANY KNOWINGLY PROMOTES A CAR RETURN DAMAGE POLICY THAT BLATANTLY ABUSES THEIR CUSTOMERS WALLETS WITH FRAUDULENT CLAIMS AND EXCESSIVE CHARGES.
The customer is particularly vulnerable because they are not citizens of this country, are not able to seek legal recourse easily and are obligated to catch their flight or risk losing the cost of their tickets.
More Review Details
- Monetary loss:
- Product or service
- Car Damage Charge
- Review category
You May Also Like
- "The car being hired was given to us in the dark and wet, when we returned it the person checked it and said the drivers door was damaged, there was..."
- "They boast new cars and pre hire check however I saw none of this. I paid about a tenth of the cars value to hire a wreck in Bourges airport..."
- "We recently rented a car from Enterprise, but did NOT purchase their insurance - HUGE mistake. While doing the inspection with the representative before we left with the car,..."
- "I would like to take time to comment about this rental in detail. The house is on the Leyton tube station and the walk from the tube station is not..."
- "I booked an appointment with 'Total Car Recovery' to have my car towed on Weds 26th Sept. The deadline for the job to be completed was 11am, so they gave..."
- "JE0584568163 View DetailsOrder Date : 2014-05-19 01:58:14Was This Chat Help?(0)|(0)From : Vicki2014-05-30 06:36:43Subject : Missing or Wrong ProductsAdditional Information :Item : 5616HI, I received..."
- "I started with 30 boxes of the Tarkett coco berry flooring. I was to be covering approximately 500 square foot, upon opening I noticed a lot of..."
- "Not much to say (there 4 pictures taken on the same visit say it all). I have been consistently disappointed in the quality of veggies and produce at the..."
- "I CAN NOT MAKE THESE PEOPLE UNDERSTAND THAT WHAT I RECEIVED WAS NOT WHAT I ORDERED. THEY JUST KEEP TELLING ME THAT ACCORDING TO THE RECEIPT THAT MY ORDER WAS..."