Inverness, Scotland
Not resolved

Wish I'd read these before booking with Europcar. Fell for extra insurance scam where the agent says the charge is for the duration of the hire but is in fact a daily charge!

It was later confirmed to me by their staff when returning the vehicle that this is a common complaint and I" was by no means the first and certainly wont be the last".

Apparently, staff who dont meet their sales targets are quickly got rid off so they resort to bad practices. Taking it up with Head Office but not hopeful especially as they have my credit card details.

Reason of review: Pricing issue.

Monetary Loss: $150.

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