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I was charged over 100 euros as if I returned half tank of gas in Nice, France. I filled the full tank before returning the car, but was stupid enough not to ask them for a confirmation receipt at the spot.

They told me that I am all set and good to go with receipt emailed. When I received the e-mail I was charged for half tank of gas, which almost 3 euros per liter plus 20 euros for labor.

I could not prove anything because I trusted them and did not insist on the receipt at a spot. Even though the staff at the rental place admitted the mistake they could not do anything!

They sent me to the central customer service office which was not helpful at all. This means that I need to take pictures of everything in case they could screw me up one way or the other.

Product or Service Mentioned: Europcar Car Rental.

Reason of review: Problems with payment.

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