Cheltenham, England
2 comments
Not resolved

They boast new cars and pre hire check however I saw none of this. I paid about a tenth of the cars value to hire a wreck in Bourges airport Bulgaria (BOU). At first the remote lock didn't work so I was told to just use the key, that's alright.

then when I tried getting back in the car I realised the key only worked in the driver's door, still not too bad then I realised the tyres were past there best! The legal requirement in Bulgaria is 1.6mm and markers on the tyre show this, the markers were the same level as the tread on 2 tyres and the others were just legal.

Then on the second day after a night there was a film of muck on my windscreen, pulled the leaver and hear the pump go but no washer fluid-cant say I was surprised though, why check the washers when you can't be bothered checking the tyres? I would also like to mention the amount of wheel wobble you got from the steering was amazing, the wheels must of been completely un balanced.Emailed them and (2 weeks later) got quite a snooty email response from them as well. Charming!

But it looks like i got of lightly! at least my bank balance is unharmed by europcar!!!!!

Monetary Loss: $100.

Had an Experience with Europcar?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Dubai, Dubai, United Arab Emirates #1347793

I had a very bad experience with Europcar in Armenia

Tried to scam me for a scratch on the bumper that we couldn't even see.Got me to sign a form claiming liability.

Been a week and the agent wont sent any documentation except trying to claim 100USD .

I have used many rent a cars over the world. .. Europcars been the worse and my first bad experience. I thought being a reputable company I was safe....

Unfortunately I was very wrong.BEWARE

Rose Winslet
#579133

Car hiring process is so easy if you have all the authenticated documents and the most important thing is a valid license.

Car rental Ireland| is very good service provider.

You May Also Like

EUROPCAR POLICY TO OVERCHARGE Europcar "Please find enclosed details of my recent experience with Europcar in Manchester. I am launching a claim against the company today in the Small Claims Court but I believe there..." Read more Green Motion - Never Rent a Car from Greenmotion Green Motion "Two scratches on the car cost 621 euro to repair (see attached pictures). Which is an outrageous amount of money in Poland where I rented the car. I am pretty..." Read more Review about Europcar Car Rental from Singapore, Singapore Europcar "Appalling customer relations and lousy after sales experience with Europcar. Firstly, it took Europcar more than a month to give me a response on my authorisation charge inquiry, despite me..." Read more Enterprise Rent A Car - ENTERPRISE FALSE HAIL DAMAGE CLAIMS Enterprise Rent A Car "In May of 2014, through the recommendation of my insurance co., I rented a car from Enterprise while my car was being repaired. When I picked up the vehicle,..." Read more Luminess Air - Great make up - quality control needs improvement Luminess Air "I bought two units a few months ago. ONE OF THE UNITS WAS FOR MY DAUGHTER. We both love the make up and find it is fast and easy to..." Read more Country Financial - Very bad Country Financial "My car got hit they giving me the the runaround don't want to give me a rental and I've been calling and not very cooperative very very disappointed in country..." Read more Saia will damage your shipments, then lie through their teeth Saia "I ordered a bunk bed for my children recently, and the seller chose to ship with Saia. I'd never dealt with them before, but after this instance I can say..." Read more Wigsbuy - MY WIGS HUMAN HAIR WIG IS WRONG COLOR. Wigsbuy "hello.to wigsbuy human wig about 2 months ago.and have been trying for 2 months to tell you,that the wig I received wasit the right color,and the net wasit what I..." Read more