Federal Territory Of Kuala Lumpur, Malaysia
1 comment
Featured 100% full Not resolved
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Product or Service Quality

Kuala Lumpur Europcar cars are old, dirty and not road worthy.Fell for their glossy website and booked a car.

On pick up I was offered a 7 y.o. rusted and scratched car. Next was offered 5 y.o. extremly dirty, rusty car with nearly 100 000 miles on the clock with some garbage is still in the car.

Europcar representative is extremly rude and bullying. Some of his words "Stop wasting my time, take this car...." or "What is your problem? Take this car to the carwash and wash it". Europcar response - "We will reply you within 10 working days"!?

My holiday was ruined. Do not believe their fake good reviews and their glossy website all their cars are old and battered that is why they excess charge is so extremly high, no one wants to insure their old, rusty cars. Don't think you will be more lucky than me and get a good car, you wouldn't.

They don't have good cars, they don't have even half decent cars.

Review about: Europcar Car Rental.

Reason of review: Damaged or defective.

Monetary Loss: $2000.

Preferred solution: Full refund.

I didn't like: Old dirty cars, Rude and bullying representatives, Criminals, Customer service, Car we received.

Had an Experience with Europcar?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

Europcar Malaysia has in excess of 400 vehicles.The average age of a vehicle depending on category is no more than 18 months.

They are not therefore old vehicles.

All vehicles are cleaned prior to use.Europcar Malaysia has a proud history of excellent service which is why a lot of the rentals are repeat business.

You May Also Like

Green Motion Rental Cars- Scammers !! Green Motion "DO NOT RENT FROM THEM !! TOTAL SCAMS!! I arrived to pick up my rental car which I had paid for in-full on line, only to arrive to customers arguing..." Read more Green Motion - Never Rent a Car from Greenmotion Green Motion "Two scratches on the car cost 621 euro to repair (see attached pictures). Which is an outrageous amount of money in Poland where I rented the car. I am pretty..." Read more Global Car Rental will left me stranded after midnight with my child Global Car Rental "After leaving work, I arrived at Global Auto Rental on Monday, April 17, 2017 around 4:30pm. I requested a spacious vehicle and was informed about and directed to a Town..." Read more Anchor Your Assets Lease Guaranty - BAIT AND SWITCH !! anchoryourassets.com and anchoryourassetsinc.com SCAM! BEWARE !! Anchor Your Assets Lease Guaranty "anchor your assets lease guaranty that goes by anchoryourassets.com and anchoryourassetsinc.com advertises that you get an apartment approval without "paying a dime" upfront right on their webiste, front and center...." Read more Colonial Van Lines - Do yourself a favor and just rent a POD Colonial Van Lines "The process started out fine. I worked with Andrew in the sales department and he assured me repeatedly that they always overestimate the weight of everything so that there are..." Read more Lowes Monroe Wa - Vinyl Fence installation Lowes Monroe Wa "First they said it was a two day project that turned into a week long project that actually over a month later is still not done. They also said they..." Read more Thrifty Propane - The driver parked the propane truck in my front yard Thrifty Propane "Propane delivered on 7/20/2017 driver decides to just run the truck all over my front yard and parks there so he could be closer to the tank. I guess he..." Read more Crystal Springs Water - STAY AWAY FROM DS SERVICES of AMERICA WATER COMPANY Crystal Springs Water "DS Services of America, or in this case Crystal Springs Water is the worst company on the planet. They have the worst company rating in the nation. Go check the..." Read more