Product: Europcar Car Rental Clear all filters (0 of 220 reviews match)
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I was charged over 100 euros as if I returned half tank of gas in Nice, France. I filled the full tank before returning the car, but was stupid enough not to ask them for a confirmation receipt at the spot. They told me that I am all set and good to go with receipt...
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Europcar Car Rental
#1346144
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Europcar wants $50 for giving the authorities my name and address. They are going to sue me for it. Great way to get customers! I'll never use them again. I should have known it was going to be a bad experience from the interactions with the clerk. Most rental car...
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Europcar Car Rental
#1241343
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The staff at the desk changes, without informing, the terms of the rental previously purchased on the company's website, debiting other unsolicited costs. They systematically attempt to steal all customers. Car hire at this company is to be avoided.I hope that...
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Europcar Car Rental
#1219943
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Happened September 2017 after I had hired a europcar for 2 weeks. Received parking ticket in Wales of which I was unaware until europcar sent me the ticket and an invoice for an administrative charge of 40 pounds. I paid the ticket directly to the issuing authority and...
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1.0
Product
Europcar Car Rental
I didn't like
  • Overcharging
#1185192
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In May of 2017 while in Australia on business, my employer at the time reserved a vehicle from Europcar. When I arrived at the airport and completed the rental agreement I was directed where to pick up the car. I was not given the opportunity to walk around and check...
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1.0
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Europcar Car Rental
#1184906
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#neveruseEuropcar

Made a reservation directly through europcar website paid and picked up the car with very little issues. A few weeks later an additional charge shows up on my credit card. Upon multiple attempts to get an invoice or clarification and no one at europcar seems to care. Only rent from them if you feel like paying double what they quote.
1.4
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Website
Le Mesnil-Amelot, Ile-De-France
Product
Europcar Car Rental
#1147087
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This company is being investigated by trading standards and the serious fraud office in the UK.There are numerous newspaper articles especially in the Telegraph about their dishonest practices. We have experienced this directly . Amongst other issues we were charged...
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Europcar Car Rental
#1144269
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we rent a car from Europcar dundee scotland and returned the car without damages on September 2017. Three weeks later they claim damage on tyre. 6 weeks later they claim another damage on alloy. I did not damage the car. I think they claim the existing damages not only...
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1.0
Product
Europcar Car Rental
#1136114
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I am writing to warn folks that Europcar offered to include the Dartford crossing fee on my rental and then 4 weeks later I received a no payment notice and an admin fee of £40 from Europcar. The Gatwick airport desk is very busy but that is no excuse for the agent to...
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1.1
Horley, England
Product
Europcar Car Rental
I didn't like
  • Customer service at europcar does not act responsibly
#1095620
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Queried with Europcar who said "dont worry - always happens with Dartford. Just get a proof of payment from them and we'll sort it. Duly got letter from Dartford but Europcar then change their story to "No you have to pay us!" Now having to go through a tedious appeal...
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scotswahae
scotswahae

This is another example of my case which I loaded today 2nd September.I think that we should inform trading standards as this is simply unacceptable customer service

1.2
Product
Europcar Car Rental
I liked
  • Wont use ever again
I didn't like
  • Customer service
  • Attiitude to blatant overcharge
#1085066
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