We rented a car from this company and the car broke down 20 minutes after we picked it up due to a bad clutch. The car was towed and we were left stranded with no car.
Company would not provide us with another one unless we got transportation back to the airport ourselves and then had the nerve to charge our credit card for the full amount of the rental with gas even though there was no car rental or services provided. We are now fighting with the company and our credit card company to have these charges removed. Do yourself a favor and avoid this company. They are corrupt, dishonest and don't follow professional practices in how they handle their Customers.
We purchased full insurance with no deductible. The company tried to tell us if they were to give us another car it would be a 1600 euro excess charge if the next car broke down.
Also, on another point, the car was dirty, was not a modern car as I expected and had over a 100 thousand miles on it. NOT what i would expect for a car rental!
Review about: Europcar Car Rental.
Monetary Loss: $1300.