West Sussex, West Sussex
Not resolved
1 comment

This has got to be one of the worst hire places that I have ever used !

I am a Canadian citizen not familiar with the Dart charge system .I went across the Thames while on holiday twice not realizing it was a Toll crossing .The nice people at Europcar paid the toll charge for me and then charged me twice for the admin fee they impose 76 GBP .Not so nice then these people !

How can they justify these enormous admin fees ? Use these people as a last resort !

Never mind Euopcar when you people come to Canada we will show you how to treat tourists and not rip them .You should be ashamed of yourselves

Product or Service Mentioned: Europcar Car Rental.

Reason of review: Poor customer service.

Monetary Loss: $160.

Preferred solution: Full refund.

Europcar Pros: Clean car.

Europcar Cons: Deceitful practice.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1103667

A Canadian citizen, I too had very bad experience with Europcar at Airport Heathrow, London UK. Some, if not all, of their representatives are liars.