Europcar Phone Numbers and Emails

Sales/ Reservations:

  • +322 348 9212
    BELGIUM
  • +458 933 1133
    DENMARK
  • +35 840 306 2444
    FINLAND
  • +3 382 535 8358
    FRANCE
  • +494 052 018 8000
    GERMANY
  • +3 531 812 2880
    IRELAND
  • +3 919 930 7030
    ITALY
  • +35 240 4228
    LUXEMBOURG
  • +643 366 5574
    NEW ZEALAND
  • +478 155 1800
    NORWAY
  • +35 121 940 7790
    PORTUGAL
  • +3 491 150 5000
    SPAIN
  • +44 371 384 1007
    UNITED KINGDOM
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Europcar Emails:

Customer Service
General Info
GERMANY, NEW ZEALAND
Legal
GDPR Inquiries
Sales/ Reservations
AUSTRALIA, BELGIUM, DENMARK, FINLAND, FRANCE, IRELAND, ITALY, LUXEMBOURG, NORWAY, PORTUGAL, SPAIN, UNITED KINGDOM
Technical Support
Is this your business?
More phone numbers and emails Less phone numbers and emails
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Contact Information

Europcar Website:

Europcar Help Center:

Corporate Office Address:

Europcar
13 Ter Boulevard Berthier
Paris, Paris 75017
France

Europcar Customer Service Reviews

1.1 / 5
Bad
John D Rsd
Legal problem....

Upon renting a car from Europcar from airport office. We were given key to car and picked up car with no walk around inspection whatsoever.

Upon returning car to airport, the inspector picked out a small scratch om passenger door, Told him I had no idea how it got there and was never walked around vehicle before leaving.

Signed final paperwork and left, Weeks later ger a bill for $2000+ for scratch on door. I replied "NUTS" and got no reply but another bill for $2000+ with nothing else...

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Guest-5345804
Late charge

Disastrous. I got new unexplained charges months after the rental.

No explanation. Inpossible to get anybody on the phone/email.

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Zalman Vry
Illegal parking

Customer service said call the police lol informed them about illegal parking full vans on pavement cant see to cross road that feeds two primary schools ,
Emailed them and their reply call the police ,
Am contacting the ceo on linkdlen , I have approached Glasgow road burnbank europ but everyday usually 2 large vans on public walkway they are also not interested lazy staff this illegal parking shows me lazy

Read full review

Summary of Europcar Customer Service Calls

54 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Europcar?

Payments and Charges Question:

  • “Late charge”
  • “Payment”
  • “Invoice”

Request for Information Question:

  • “Need road assistance”
  • “Emergency roadside assistance needed. Please call”
  • “We couldn't get assistance following a puncture. Having promised to help in 45 mins, 10 minss soon etc they never arrived. We were by the side of the road for over 3 hours then no numbers worked”

Return/ Replace Question:

  • “Return”
  • “Change”

Refund Question:

  • “Refund”

Account Question:

  • “They are taking money from my bank account”

Cards Question:

  • “Credit card problem, existing reservation”

Activation/ Cancellation Question:

  • “Cancel bookng”

Product/ Service Question:

  • “Damages not on the agreement”

Other Question:

  • “Key losy”
  • “Pickup”
  • “Tet”

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