Manchester, England

In regards to Europcar in the UK.

Your eyes see the words "Europcar" and your brain registers it as a big European car hire company. Its bound to have 100 percent honest staff and a fantastic customer service department right?.......................

WRONG!!! This company is a disgrace and will fleece you for everything they can get. They tell lies and ask you to sign paperwork that is covered with leaflets and when you move the leaflets the paperwork is blank (presumably to be filled in at a later date).

Oh and if they pick the car up from you after your rental agreement they charge you for the fuel to get back to their depot (which could be anywhere). When you contact customer service and ask to speak to a manager/team leader they will not let you.

Product or Service Mentioned: Europcar Car Rental.

Reason of review: Poor customer service.

Europcar Pros: Car.

Europcar Cons: Customer service, Additional charges, Criminals.

  • Car Hire Scam
  • Dishonest Staff
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