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EuropCar

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EuropCar social reviews and reports. Join community by posting your own comments or complaints.

EuropCar is a car rental services company. The company has a fleet of vehicles that consists of passenger cars, vans and full size SUVs. EuropCar also provides child seats and other equipment at certain fee. Gasoline is pre-paid or refilled by the customer. Besides, the company provides different kinds of auto insurance such as personal accident insurance, collision damage waiver and underage driver surcharge.

EuropCar can also pick leisure or business traveler up from airport, hotels, train stations and some other locations. At the present time EuropCar is considered to be the leading car hire company in Europe.
Please try to contact EuropCar Customer Service directly prior to posting any complaints on this site.

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EuropCar Reviews

Anonymous
DON'T USE EuropCar
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

After struggling with thier website i called their office at Heathrow. I wanted a meet and greet service for my arrival at Terminal 5. Their representative recommended their...

#310705
Apr 08, 2012
126

Beetlede...
EuropCar
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

Dear Sir, My rental details are as follows: Pro Forma/Pro Forma 101001034736 Datum/Date 13.03.2012 Erstellungsdatum/Creation date 13.03.2012

#306670
Mar 22, 2012
136

Vic24220
EuropCar Fraudulent Charges
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

In March 2011 I paid for a three day rental from Europcar CDG to Sarlat in SW France. When I dropped off the vehicle I told the agent there appeared to be a flat head nail in the...

#282195
Dec 17, 2011
366

Mr Smith
EuropCar - Europe car clowns
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

A driver for the company followed me out of the depot, he was really close to me, he wheelspinned the car as he pulled out behind me, he then drove to close to me until we hit traf...

#280549
Dec 10, 2011
332

A_sh_ba
EuropCar is a dishonest organization
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

Try to use an alternative rental car agency instead of Europcar. It is not safe to give your credit card details to Europcar agents. When you return your car they often find an e...

#275481
Nov 17, 2011
436

Arnoldre...
EuropCar was a Nightmare!
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

We visited Mexico in September. We decided to rent a car from Europcar. It was the worst rental car experience I have ever had. Their cars were in faulty running condition and cust...

#274325
Nov 11, 2011
275

Bc6152
EuropCar rental - Paris
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

I prepaid a Europcar rental in the U.S. for a trip inside France. I paid the entire amount before leaving the states. When I went to pick up the car in Paris, it had not been clean...

#270210
Oct 24, 2011
245

Anonymous
EuropCar refused to honor commitment
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

We were to pick up a car at the Termini Station in Rome. When we arrived we were informed that our reservation had been cancelled (we were not notified). An agent, apologetically...

#268956
Oct 18, 2011
300

RobinBevan
EuropCar closed their office before we arrived
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

Our flight was delayed slightly coming into Lyon Airport in August. Our baggage then delayed slightly, mneaning we came out of the terminal about 30 minutes behind schedule.We caug...

#268047
Oct 14, 2011
278

Vickyf60
EuropCar : 'Underage' driver charge shock!
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

I just returned from renting a car from Europcar for 8 days, upon booking the car and paying for it in full we could not find anything on the website to say that it mattered that t...

#263473
Sep 22, 2011
310

Freedoms...
Deposit scam by swansea EuropCar - wales uk !!
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

I hired a car through taveljigsaw - carhire3000, they booked a car for me with europcar swansea. Paid hire costs in full on my visa debit. The problems arose when I went to collect...

#259952
Sep 05, 2011
513

Anonymous
EuropCar - Europecar - revealing conversation
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

Several times I have rented a car from Europcar - Spain, France, Italy. Typically when you prepay and book your rental you are offered a selection of fairly up-market high end car...

#258976
Aug 31, 2011
453

Anonymous
EuropCar took my deposit without warning!
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

Following a Europcar rental in Beziers, France, in May, I just looked at my bank statement and found that in June Europcar deducted the £354 deposit from my account without inform...

#256223
Aug 18, 2011
470

Fidds
Do not Rent from EuropCar Irish Car rentals in Dublin Ireland
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

We rented a car from this company and the car broke down 20 minutes after we picked it up due to a bad clutch. The car was towed and we were left stranded with no car. Company wo...

#254155
Aug 08, 2011
456

Remarkab...
EuropCar - No car, Poor Service
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

"No Car, Poor customer service and no help. " I booked and paid for in advance a car from this company four days ahead of my requirement. On the day of the booking I...

#253272
Aug 04, 2011
460

Anonymous
EuropCar will rip you off
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

Do not rent with Europcar without checking every tiny detail and agreeing it in writing with the drop off and pick up guy...and I do mean every single little thing. They scam you w...

#250214
Jul 20, 2011
358

Doctorst...
EuropCar Employees Stole My Credit Card
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

We rented 2 cars from Europcar for a trip to Mexico. I paid for everything ahead of time, online. The agreement clearly stated the costs included all required insurance.

#247218
Jul 06, 2011
568

Mallika88
EuropCar - Europe Car Hire Scam!
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

Europcar Hire Scam!We hired a car over a long weekend and they happily told us we were able to return it on the Monday morning even though the office was closed. They f...

#243589
Jun 16, 2011
547

Anonymous
EuropCar - Charged 190 euros for "damaged" tyre
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

They said I caused trauma to the tyre through bad parking (there was a lump on the wall of the tyre). They asked me to check the tyres when I picked the car up. I did but never th...

#240244
May 29, 2011
377

Anonymous
FRAUDSTERS EuropCar
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

Hired a car through ebookers using europcar in Fuerteventura. The car broke down with an obvious clutch problem on the third day. Followed all directions,waited for rescue and was ...

#234845
Apr 28, 2011
267

CanaryGreg
EuropCar - Eurocar tyre Scam
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

After collecting a hire car from Eurocar I then drove it 180 miles to Gatwick Airport without incident however on arrival I was told that the wall of the front tyre had a nick in i...

#227383
Mar 18, 2011
731

Exeuropcar
EuropCar - Ex employer information
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

This may be of interesting read for you all. As an ex europar emplyee I can give you a 1st hand account of how this company operates . First one is damage, Europcar has sets target...

#225034
Mar 04, 2011
956

Anonymous
Stay Away from EuropCar
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

I will never rent a car from them again and I am spreading the word. I have traveled for 30 years and never came across such terrible service. I rented a car, prepaid at $522 Can...

#216512
Jan 15, 2011
872

Anonymous
Beware of EuropCar in Puerto Morelos, Mexico
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

For sanity's sake, and to avoid potentially having your identity stolen, stay far far away from the Europcar branch in Puerto Morelos, Mexico. Here's the Reader's Digest ver...

#213773
Dec 29, 2010
582

Liveley74
EuropCar have ruined my Christmas
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

I am a divorced Dad and go every month to see my children who live in Wallasey near Liverpool, I hired a car from Liverpool airport through Europcar for a weekend to visit my child...

#213668
Dec 29, 2010
373

Pissedof...
Dont give EuropCar your credit/debit card details
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

I hired a car from Europcar in Sept 2010, made the mistake of paying for it by debit card, they have now helped themselves to my money so many times I have had to close my bank acc...

#211652
Dec 15, 2010
718

Terestenyi
EuropCar - Do not rent from EuroCar!
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

I rented from Eurocar, with a prepaid offer. I was warned to be charged extra, and tried to ensure things such as full checkin and inspection was done when turning the car back. ...

#203803
Oct 22, 2010
742

Timmy to...
EuropCar - I have just been advised that I have been charged NZ$441.19 for a 200mm scratch on the bumper bar?
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

I have just been advised that I have been charged NZ$441.19 for a 200mm scratch on the bumper bar?I didn't even know about it, in fact the guy who gave me the car a...

#203559
Oct 21, 2010
604

Anonymous
EuropCar let us down in a big way
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

We booked/confirmed a car to be picked up in small French town on a Sunday [at extra charge] - but nobody there, note on door said 'desolee' - no car as 'we had not sup...

#203138
Oct 18, 2010
259

Anonymous
EuropCar - Did not return money owed
5.0 3 avenue du Centre St Quentin en YvelinesFrance78881 http://www.europcar.com/EBE/module/render/Contact-Us

Promised 13 rounds of golf, Ford Mondeo wagon for rental car and refund based on lower exchange rate. Have not received proper amount. Our itinerary was mailed to us and it looked ...

#200336
Sep 28, 2010
348
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Related Information

Rentals
Renting a vehicle is another chance to get on wheels. If a person can afford to buy a car, needs a vehicle for one-time trip, comes to the country and needs an auto, he applies to rental companies. As a rule such places hold an ample stock of cars of different models, makes, thus varying in price. 90% of renting companies advertise their services online so that a customer gets acquainted with the vehicle range, chooses a car, comes and gets it. Various companies have different taxes, surcharges and other fees a customer is expected to pay. Some extras, such as permission for additional drivers to use the car, may also be included into the cost or can be charged separately. Price policies may also foresee certain discounts and special offers, e.g. weekend discounts or special weekly rates. Companies also may also place restriction on where you can take the car: locally only or interstate. These are only general ideas on car renting, and each dealer imposes his own rules.

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